Store Manager - The Village of Cross Keys

Job Description

Warby Parker is seeking a motivated Store Leader for their new store opening in Baltimore, MD. This role, similar to a Store Manager, involves building and leading a team of Managers, Opticians, and Advisors to execute processes and create excellent customer experiences. The Store Leader will drive the team to achieve performance goals and meet financial targets, while also collaborating with peers and sharing knowledge.

• Represent and communicate Warby Parker’s values
• Execute and improve operational activities
• Manage daily scheduling and payroll
• Coordinate store events
• Implement procedures to protect company assets
• Build and foster an engaged team
• Lead performance reviews
• Create an inclusive workplace culture

• 3+ years in a management role at a customer-focused retailer
• Ability to build, coach, and retain a high-performing team
• Clear, honest, and empathetic communicator
• Organized and entrepreneurial
• Upbeat collaborator with strong interpersonal skills
• Resourceful problem-solver
• Passionate about providing excellent service

• Health, vision, and dental insurance
• Life and AD&D Insurance
• Paid time off and holidays
• Retirement savings plan with company match
• Parental leave
• Employee Assistance Program (EAP)