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Content Analyst

Content Analyst role at AlphaSense in Mumbai.
AlphaSense India
On-Site
India
Undisclosed salary
Job Description
AlphaSense is seeking a Content Analyst to join their Content team in Mumbai. This role involves expanding AlphaSense’s content offering and supporting the needs of their clients. The Content Analyst will collaborate with product managers, content analysts, software engineers, and content vendors.

Responsibilities:
  • Research and discover new content sources on the web.
  • Evaluate web sources for onboarding.
  • Strategize and assist in creating frameworks of operation to optimally achieve project goals.
  • Review content processing alerts.
  • Verify and upload company presentations and other content from company, regulatory, and other websites.
  • Configure new web scraping jobs via an admin interface.
  • Maintain existing scraping jobs, adjusting configuration as needed to ensure quality content ingestion.
  • Define requirements for quality reports and execute quality reports.
  • Bring new ideas and concepts forward to develop innovative and effective ways of troubleshooting content issues.
  • Responsible for 3rd level support, addressing content-related inquiries.
  • Escalate to internal teams and externally to content providers when necessary, raise tickets, and track issues.
  • Coordinate with engineering teams, product managers, and content providers regularly.
  • Proactively follow up with content providers and internal teams in order to resolve issues in a timely manner.
  • Keep the stakeholders/requestors up to date on their reported issues.
  • Track processing state, generate content usage reports, and maintain logs of content requests (e.g., via Productboard or similar tools).
  • Create, update, and document content onboarding processes.
  • Review documents for property categorization and tagging across our processing pipeline of content

Requirements:
  • Outstanding oral and written communication skills
  • 0-4 years of data entry and/or data maintenance experience.
  • A high aptitude and willingness to learn.
  • Knowledge of MS Office, Google Suite and basic technical knowledge
  • Superior Excel Skills
  • Ability to distill and explain complex issues in simple terms
  • Energetic and creative individual, possessing natural curiosity with the ability to learn quickly and adapt
  • Effective time management and task prioritization when under pressure
  • Ability and interest to work independently.
  • Must be able to work a late shift to support the U.S. revenue team.
  • Bachelor’s Degree.
  • Experience with financial information / data and analyst workflows
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AlphaSense India

AlphaSense India is a part of a global market intelligence and search platform provider, empowering professionals to make informed decisions. Leveraging AI technology, AlphaSense delivers insights from a wide range of public and private content. AlphaSense serves over 4,000 enterprise customers, including a majority of the S&P 500. With over 2,000 employees worldwide, AlphaSense maintains offices across the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. It focuses on developing next-generation Generative AI features for financial analysis.

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