Head of University Partnerships (Cape Town)

Job Description

HyperionDev is seeking a Head of University Partnerships to lead the management and delivery of university partnerships. The Head of University Partnerships will work closely with the Department Head, bridging business development, project management, and cross-functional collaboration to drive strategic growth. The ideal candidate will bring experience in account management, client success, and a strong project management mindset.

Responsibilities:

• Own the overall success of university partnerships by expertly managing partner relationships.
• Identify and pursue growth opportunities within the university ecosystem.
• Create a systematic, process-driven approach to partner relationship management.
• Oversee operational planning and risk management.
• Serve as the primary point of escalation when issues arise, troubleshooting, and ensuring quick resolution.
• Provide quantitative/qualitative analysis to inform team decision-making and product roadmap.
• Ensure the HyperionDev team is following up on its commitments.
• Conducting business reviews and sharing insights and best practices.

Requirements:

• Bachelor’s degree in Business Administration, Marketing, Communication, or a related field.
• 5+ years of account management, customer success, or client servicing experience, including at least 3 years managing university partnerships in edtech or higher education setting.
• Demonstrated history in high partner retention and growth.
• An ability to act as a trusted external advisor to institutional senior staff.
• High-level communication and presentation skills including executive-level presentations.
• Strategic thinking and problem-solving abilities.
• An ability to manage complex decision-making processes.

What HyperionDev Offers:

• Hybrid work: Flexibility in schedule, with remote working options available.
• Opportunity to enroll part-time in HyperionDev Coding Bootcamps.
• Work with leaders in edtech, developer education, and developer assessments.
• Solve real problems that make education and tech careers accessible.