Principal Product Manager – AI & Automation (Title & Escrow)

Job Description

HomeLight is seeking a Principal Product Manager to spearhead AI automation initiatives within HomeLight Closing Services. This role focuses on building and scaling Computer Use Agents (CUAs) to streamline escrow operations and enhance real estate transactions.

The Principal Product Manager will define the roadmap for CUAs, championing the use of Agentic AI to transform back-office operations. They will collaborate with engineering, data science, compliance, and legal teams to deliver high-quality releases, conduct A/B tests, and iterate based on data and user feedback.

Responsibilities include:

• Defining and owning the roadmap for CUAs and intelligent automation features.
• Building Computer Use Agents that autonomously operate internal and third-party SaaS tools.
• Understanding the needs of escrow officers, processors, and customers to identify automation opportunities.
• Working closely with cross-functional teams to scope, prioritize, and deliver high-quality releases.
• Evaluating build-vs-buy options for AI tools and partners.
• Aligning with executive stakeholders and operations teams to drive measurable business outcomes.

Requirements:

• 8+ years of product management experience, including 2+ years building or scaling AI/ML products.
• Proven success launching AI agents or complex integrations in SaaS, fintech, or proptech.
• Strong grasp of LLMs, OCR, APIs, model training pipelines, prompt engineering, and agent architectures.
• Experience taking products from 0→1 and iterating fast based on data.
• Exceptional writing and product storytelling skills.
• User-centered approach to building AI products.

HomeLight offers:

• Medical, Dental & Vision insurance
• Long-Term Disability & Short-Term Disability, Hospital Indemnity Insurance, Accident Plan, and Employee Critical Illness
• 401k, Life Insurance & Pet Insurance
• PTO, including Volunteer Days
• Annual Anniversary Perks, including professional development and sabbaticals!
• HomeLight Services to help you with buying and selling your home