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Lush is seeking an Assistant Gerant to join their team in Montreal. The Assistant Gerant will support the Shop Manager in all business areas, ensure a strong customer experience, drive sales, and maintain operational excellence.
The role involves:
- Collaborating with the team to exceed daily sales goals
- Educating customers and staff on brand values
- Increasing product knowledge and making informed recommendations
- Demonstrating business acumen and understanding of key metrics
- Supporting the team on the sales floor and motivating them to achieve goals
- Contributing to staff development, engagement, and retention
- Ensuring compliance with company policies and procedures
- Maintaining visual and merchandising standards
- Assisting with scheduling and ensuring payroll accuracy
Requirements:
- 1-3 years of management or supervisory experience in retail
- Excellent listening and communication skills
- Strong analytical, critical thinking, and problem-solving skills
- Excellent organization and time management skills
- Solid customer service, supervisory, and sales skills
- Knowledge of and interest in skincare, natural beauty, and ethical business
- Ability to work flexible hours
Lush offers:
- A fun and funky store atmosphere
- A 50% discount on all products
- Opportunity for growth
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Lush Cosmetics North America is a dynamic company committed to ethical practices and product quality within the cosmetics industry. With a focus on fresh, handmade cosmetics, Lush emphasizes environmental responsibility, ethical sourcing, and a strong connection to its values. The company fosters a collaborative and evolving environment, demonstrated by its commitment to GMP practices and quality systems. Lush values diversity, inclusivity, and continuous improvement, aiming to create a purpose-driven work experience for its employees, emphasizing both personal and professional growth.