Customer Support at Jonsson Workwear

Jonsson Workwear is seeking a driven and customer-obsessed individual to join their Durban store team as Customer Support. This role is crucial in providing exceptional in-store customer service and ensuring customer needs are efficiently met with brilliance.She/he will be the in-store point of contact, and should be presentable, well-spoken, and always prepared to wow customers.Responsibilities:

• Provide exceptional in-store customer service.
• Create new customer connections and strengthen existing partnerships.
• Utilize product knowledge to suggest solutions.
• Effectively engage with customers and collaborate with colleagues.
• Ensure a smooth customer experience, from recommending solutions to processing requests.
• Carry out tasks efficiently and accurately.
• Follow up and fulfill commitments.

Requirements:

• Professional and customer-obsessed.
• Presentable and well-spoken.
• Strong communication and interpersonal skills.
• Ability to understand and adapt to customer needs.
• Commitment to fulfilling commitments.