Isaac is seeking an Operations Analyst to join their New Business team. Isaac is a financial solutions platforms for schools, offering guaranteed revenue and flexible payment options for families. The ideal candidate will be results-oriented, a team player, and comfortable communicating with diverse individuals across various channels. They should be energetic, motivated, and eager to make an impact in a Fintech startup with a strong focus on education.
Isaac values teamwork, a willingness to learn, and adaptability. The Operations Analyst will play a crucial role in supporting the company's mission and growth.
The Operations Analyst will be responsible for:
- Extracting, verifying, and sending reports to clients
- Serving as an expert on the platforms that clients use daily
- Assisting clients with questions
- Working with Excel/Sheets to perform data analysis
- Taking results-oriented actions to meet goals
- Resolving problems with resilience
- Developing relationships with other areas to help teams understand client problems
Requirements:
- Completed or ongoing higher education
- SQL (or willingness to learn)
- Advanced Excel skills
- Organizational skills
- Excellent oral communication skills
- Ability to work in a team
- Familiarity with Metabase
Isaac Offers:
- Food and/or meal allowance (Flash benefits - R$40.50/day)
- Home office allowance in the first month of work (R$200.00)
- Sulamérica health and dental plan with no monthly fee and with co-participation
- OMNI platform (discount plans for purchasing medicines)
- Extended maternity (180 days) and paternity (30 days) leave
- Daycare assistance for mothers and fathers with children up to 06 years old
- Healthcare for you and your dependents: partnership with Wellhub (Gympass)
- Incentive to education - partnerships with various educational institutions
- ArcoLab - corporate education platform
- Discount on airline tickets and accommodations
- Flexible vacations (advance of 15 days of vacation after 6 months)