EA Team Manager at Sterlington, PLLC

Sterlington, an international law firm, is seeking a highly organized and driven Executive Assistant Team Manager to lead their team of Executive Assistants. This role is crucial for ensuring the efficient operation of the firm's administrative support, optimizing work allocation, and maintaining high performance.

The Executive Assistant Team Manager will be responsible for:

• Supervising and supporting a team of Executive Assistants across multiple time zones.
• Implementing resource management strategies and tactics to enhance efficiency.
• Overseeing work allocation and ensuring effective distribution of tasks.
• Monitoring team performance and service delivery.
• Continuously reviewing processes to improve productivity and accuracy.
• Identifying and addressing training and development needs.
• Addressing performance-related issues promptly.
• Implementing best practices for workflow efficiency and quality assurance.
• Assisting in complex projects and coordination across departments.

To be considered for this role, candidates should have:

• Proven experience managing a team of Executive Assistants or administrative professionals, preferably within a legal or professional services environment.
• A strong background in process improvement and service delivery excellence.
• Excellent leadership, delegation, and people management skills.
• Exceptional organizational and problem-solving abilities.
• The ability to manage multiple priorities in a fast-paced, global environment.
• Strong communication and influencing skills.
• High IT and data literacy, with workflow and task management system experience preferred.
• The ability to work in alignment with US Eastern Time hours.

Sterlington offers:

• Remote work environment.