Accounts Receivable Associate at DoubleVerify

DoubleVerify is seeking an Accounts Receivable Associate to manage EMEA and MENA collections, reporting to the Billing Manager EMEA, MENA and APAC. The role involves ensuring timely payments, building client relationships, and resolving payment issues. The ideal candidate is a self-starter who thrives in a fast-paced environment.

What this role involves:

• Managing payment collection for the EMEA and MENA region and issuing statements to clients.
• Ensuring timely payments according to contractual terms and collection targets.
• Building and maintaining relationships with key contacts at both client and agency levels.
• Proactively chasing by email and phone, identifying potential payment delays and escalating concerns.
• Providing insightful debtor commentary for weekly and month-end reporting.
• Participating in debtor calls with agencies to discuss the current status and address challenges.
• Representing the team in client and agency meetings as needed.
• Maintaining accurate and comprehensive records and documentation.
• Working closely with Account Directors to resolve payment issues and reduce aged debt.
• Identifying process improvements to enhance credit control policies.

Requirements:

• 3+ years in credit control, with experience managing EMEA and MENA collections.
• Ability to manage complex accounts in a fast-paced environment.
• Proven ability to resolve invoice disputes and reduce debtor days.
• Excellent communication and relationship-building skills.
• European languages are a plus.
• Highly organised, with strong attention to detail.
• An understanding of accounting and credit control principles.
• Proficiency in Microsoft Excel, Salesforce & NetSuite.
• Experience in the media industry is a plus.
• Willing and eager to learn with a positive attitude.
• Experienced with high volume collections and multi-currency invoicing.