TCG Sales Operations Specialist (Bilingual Japanese/English)

Job Description

The Pokémon Company International is seeking a TCG Sales Operations Specialist to support tactical day-to-day sales operations and ensure seamless integration with other teams and systems. This role requires a bilingual individual with fluency in both Japanese and English.Responsibilities:

• Develop close commercial relationships with key partners.
• Collaborate with internal teams to meet product requirements.
• Work with Production and Logistics teams to ensure timely product delivery.
• Present product plans to sales and customers.
• Update and manage customer communications and internal coordination.
• Maintain a customer service-oriented environment.
• Contribute to the annual departmental budget and plan.
• Provide product information to sales and customers.
• Collaborate with sales team members on operational tasks.
• Troubleshoot operational and process issues.
• Analyze data and take corrective actions.
• Coordinate requirements, resources, and dates across teams.
• Travel internationally once a year.

Requirements:

• Five (5) to seven (7) years of relevant professional experience.
• Fluent Japanese speaker with professional English communication skills.
• Attention to detail and organization skills.
• Strong account management, communication, and relationship-building skills.
• Problem-solving skills and ability to meet deadlines.
• Adaptable, professional, and motivated with a strong work ethic.
• Ability to work under pressure and interact effectively with all levels of management.
• Ability to work independently and as part of a team.
• Quick learner of new software and applications.

What the role offers:

• Innovative culture driven by impact.
• Company events.
• Competitive cash-based compensation programs.
• 100% employer-paid healthcare premiums.
• Generous paid family leave.
• Employer-paid life insurance and income protection insurance.
• 401k Employer Matching.
• Fitness reimbursement.
• Commuter benefit.
• LinkedIn learning.
• Hybrid work environment.