(Associate) Account Director at Ogilvy MENA

Ogilvy One is looking for an experienced Account Director to manage a client portfolio and drive organic growth. The candidate will possess a strong understanding of customer experience, from strategy to execution in various channels. He/she combines client-facing and business development skills with the strategic capability to advise clients on their digital and experience objectives.This role involves:

• Driving client strategy across a portfolio of accounts.
• Managing a portfolio of projects and growing revenue.
• Elevating client strategy to performance, data-driven, and CRM-activated strategies.
• Building strong, long-lasting relationships with client-side management.
• Managing resources, budgets, and timelines for accounts.
• Orchestrating internal strategy and creative teams.
• Working with global centers of excellence for delivery.
• Participating in the wider regional digital community.
• Guiding and inspiring agency teams.

Requirements include:

• A minimum of 8 years’ experience in a similar role within a client services, planning, or project management team within the CX sector.
• A balanced understanding of digital channels and media.
• Experience achieving significant improvements in results through innovative campaign strategies.
• Superior communication, organizational, and project management skills.
• Proven ability to manage client relationships and projects in a fast-paced environment.
• Ability to work effectively within a team setting.
• Fluency in both written and spoken English and ideally Arabic.

Ogilvy One offers:

• The opportunity to participate in the wider regional Ogilvy One digital community.
• Chance to Guide & inspire the agency teams to learn new skill sets and help them evolve.