Strategy Analyst I

Job Description

GoFundMe is seeking a Strategy Analyst I to enhance the global customer experience and support strategic initiatives. The Strategy Analyst I will be responsible for driving growth, efficiency, and effectiveness across GoFundMe’s operations teams.

Role involves:
• Generating recommendations for strategic growth initiatives.
• Coordinating with internal teams to resolve operational issues.
• Monitoring internal and partner performance and KPIs.
• Identifying and resolving operational challenges and inefficiencies.
• Collaborating with cross-functional teams to implement process improvements.
• Developing analyses and insights for senior management.
• Supporting the planning and execution of long-term operational goals.
• Staying updated on industry trends in payments, charitable giving, and fintech.

Requirements:
• 0-2 years of experience in Business Intelligence, Strategy, Business Operations, Project Management, and/or Operations Management.
• Bachelor’s, Master’s, or equivalent degree in business, engineering, finance, mathematics, economics, or similar field.
• Detail-oriented with a strong emphasis on accuracy and quality of work.
• Collaborative team player with independent thought and execution.
• Strong communication skills with the ability to influence others.
• Proactive approach to work with a “get things done” mentality.
• Resilient and adaptable in the face of changing priorities.
• Strong analytical and problem-solving skills and an innovative mindset.
• Ability to work on multiple projects concurrently in a fast-paced environment.

GoFundMe offers:
• Competitive pay and comprehensive healthcare benefits.
• Financial assistance for hybrid work and family planning.
• Generous parental leave and flexible time-off policies.
• Mental health and wellness resources.
• Learning, development, and recognition programs.
• Commitment to diversity, equity, and inclusion.
• Volunteering and Gives Back programs.