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FreeWill, an award-winning social-good startup, is seeking an Account Manager to join their Partner Success team. This is a remote, contract position based in Argentina. The Account Manager will play a key role in supporting nonprofit organizations and expanding partnerships.
Responsibilities include:
- Ensuring nonprofit organizations continue their subscriptions.
- Identifying opportunities to expand partnerships.
- Building strong relationships with partners.
- Addressing internal and external challenges.
- Communicating partner needs internally.
- Leading renewal and upsell meetings.
- Creating renewal plans based on partner needs.
- Staying updated on customer success techniques.
Requirements:
- Experience in SaaS customer success or nonprofit fundraising is preferred.
- Superior communication skills and attention to detail.
- Intellectual curiosity and willingness to learn.
- Comfort in a fast-paced environment.
- Smarts, tenacity, and kindness.
FreeWill Offers:
- A remote work environment.
- Opportunity to work with a mission-driven company.
- A chance to make a significant impact on nonprofit organizations.
FreeWill