Manager (w/m/d) - Managed Service Platform Operations at STRATO DE

IONOS is seeking a Manager (w/m/d) - Managed Service Platform Operations to lead a team of specialists focused on managing, automating, and advancing its Managed Service Platforms based on Bare Metal and Virtualization. The role involves overseeing the delivery of high-quality services related to IONOS's Cloud Infrastructure, Cloud Services, and Hosting Services.

The ideal candidate will thrive in a dynamic environment that values new ideas, initiative, and teamwork.

Responsibilities include:

• Leading and coordinating the daily operations of a highly motivated team.
• Providing operational guidelines with a strategic background.
• Mentoring and supporting team members to drive continuous improvements.
• Collaborating with stakeholders to understand business requirements and prioritize tasks.
• Establishing comprehensive operational and product plans with strategic initiatives.
• Implementing best practices, processes, and standards to optimize efficiency and reliability.
• Monitoring performance metrics and analyzing trends.
• Creating and maintaining reports to visualize the performance status of tasks and projects.

Requirements:

• Minimum of 5 years of practical experience in a dynamic hosting or cloud infrastructure environment.
• Proven experience (minimum 3 years) in data-driven leadership roles in the operational management of cloud infrastructures.
• Strong tactical leadership and team management skills.
• Excellent communication, documentation, and presentation skills.
• Strong problem-solving skills and attention to detail.
• Experience in project management.
• Commitment to continuous learning and innovation.
• Customer-oriented mindset.

IONOS offers:

• Hybrid work model with home office option.
• Flexible working hours.
• Subsidized canteen and free drinks at some locations.
• Modern office spaces with excellent transport links.
• Various employee discounts.
• Employee events.
• Numerous training and development opportunities.
• Various health offers.