Implementation Manager, EMEA at SevenRooms

SevenRooms is seeking an Implementation Manager to oversee the rollout of its platform for Enterprise clients. This role is crucial for ensuring high adoption rates and maximizing customer lifetime value. The Implementation Manager will collaborate with internal teams to ensure a seamless client experience, manage project timelines, and analyze data to support implementation. They will also plan and facilitate recurring project touchpoints to ensure clients provide complete, quality data.

• Oversee the implementation process of enterprise accounts.
• Plan, schedule, and manage project timelines and activities.
• Ensure all key data is collected and entered.
• Plan and facilitate recurring project touch points.

Requirements:

• 3+ years of experience in Enterprise SaaS implementations, preferably in hospitality.
• Experience partnering with Fortune 1000 companies or other large enterprise accounts.
• Detail-oriented with the ability to set priorities and be flexible in a high-growth environment.
• Excellent written communication and presentation skills.
• Solutions-oriented with a proven track record of problem-solving.
• Ability to build consultative relationships with C-Suite stakeholders.
• Proven record of creating and maintaining project plans.
• Experience with Salesforce, Zoom, Smartsheet, Google Suite, and equivalent tools.

SevenRooms offers:

• A flexible and independent working schedule with unlimited paid time off.
• Equitable compensation with equity for all employees.
• Comprehensive benefits package including private medical coverage, life insurance, and income protection.
• Employee programs and recognition, including a monthly stipend and quarterly dining credit.
• Opportunities for training and professional development.