Hybrid Primary Care Coordinator (Medical Assistant) at Pine Park Health

Geriatric Specialty Care of Reno is seeking a Hybrid Primary Care Coordinator (Medical Assistant) to serve as the central point of contact for their primary care geriatric care team. This role involves managing 500-600 patients alongside nurses and Primary Care Providers, coordinating patient care, maintaining relationships with senior living facilities, and ensuring excellent healthcare delivery through effective communication and documentation. The position offers a flexible hybrid arrangement, requiring 1-2 days per week in the office, with additional on-site coverage as needed for clinical operations.

The role involves:

• Serving as a primary contact for patients, families, and providers.
• Scheduling and coordinating medical appointments.
• Managing patient documentation and EMR updates (Epic experience a plus).
• Processing urgent calls and tasks.
• Handling communications via phone, email, text, fax, portal, etc.
• Coordinating with community partners and specialty providers.
• Facilitating new patient onboarding.

Requirements:

• High School Diploma (some college preferred).
• Basic understanding of Primary Care Operations.
• Medical Assistant Certification preferred.
• Reliable internet and HIPAA-compliant workspace.
• Comfort with healthcare technology platforms.
• Ability to thrive in a fast-paced, changing environment.
• Must not be on any exclusion or debarment from participation in Federal Health Care Programs.

Geriatric Specialty Care of Reno offers:

• A flexible hybrid work arrangement.