Data Ops Analyst at AB InBev Growth Group

AB InBev is seeking a Data Ops Analyst in São Paulo, Brazil, to oversee the execution of data product operations. The Growth Group unifies AB InBev's B2B, DTC, Sales & Distribution, and Marketing teams, leveraging data to drive digital transformation. This role is a hybrid of technical support, team management, and process optimization.He/she will lead a team of 5 operations analysts, manage issue resolution, provide client support, and collaborate with the Product Manager to refine workflows and dashboards.What this role involves:

• Leading and mentoring a team of 5 operations analysts.
• Owning and prioritizing bug ticket resolution.
• Serving as a secondary point of contact for clients.
• Defining and implementing workflows for operations.
• Ensuring procedures and solutions are well documented.

Requirements:

• Proficiency in Python for scripting and automation.
• Basic SQL skills for querying data.
• Familiarity with REST APIs.
• Strong problem-solving and organizational skills.
• Experience with ticket management tools.
• Demonstrated ability to manage small teams.
• Excellent communication and interpersonal skills.
• Advanced/Fluent Spanish and English.

What AB InBev offers:

• Performance-based bonus.
• Attendance Bonus.
• Private pension plan.
• Meal Allowance.
• Health, dental, and life insurance.
• Medicines discounts.
• Transport allowance