Billing Specialist (Temporary) at iTel Networks Inc.

iTel is seeking a temporary Billing Specialist for a 14-month remote position in Canada. The Billing Specialist will be responsible for performing a variety of financial and non-financial tasks related to customer accounts, billing, and collections. The ideal candidate will have a background in accounting or a related field, strong communication skills, and the ability to work independently and as part of a team.

Responsibilities:

• Customer account set-up
• Monthly billing
• Collections
• Answering inquiries
• Entering/canceling subscriptions in Netsuite
• Creating daily one-off invoices
• Gentle payment reminders via email and phone
• Receiving and applying payments
• Account reconciliation
• Resolving payment issues
• Responding to customer inquiries via ticketing system and phone
• Learning services and products
• Creating efficient systems and processes

Requirements:

• Post-secondary education in Accounting or related field
• Minimum 3 years of related experience
• Experience in G-suite and Microsoft Office
• Excellent communication skills
• Ability to maintain confidentiality
• Strong customer service skills
• Ability to work independently and in a team
• Strong attention to detail
• Initiative and adaptability
• Strong analytical and critical thinking skills
• Ability to organize work and meet deadlines
• Ability to thrive in a fast-paced environment
• Knowledge of Netsuite is an asset

iTel offers:

• Vacation starting at 3 weeks
• Paid personal days
• Paid time off on your birthday
• Employee and Family Assistance Program
• Rewards and recognition system