GTM Systems Analyst at Muck Rack

Muck Rack is seeking a GTM Systems Analyst to support and build out its Go-to-Market tech stack across Sales and Customer Success teams. The ideal candidate will play a foundational role in scaling the revenue tech stack and ensuring go-to-market teams operate efficiently.

Responsibilities:

• Maintain and optimize GTM tools including Salesforce, Outreach, and Gong
• Manage user provisioning, access, licenses, and system syncs
• Monitor data quality and tool performance across the stack
• Drive tooling and process improvement projects from scoping to rollout
• Align cross-functional teams on requirements, timelines, and delivery
• Document business needs, system configurations, and process changes
• Identify and resolve workflow bottlenecks with scalable, tech-enabled solutions
• Translate business needs into system enhancements that improve productivity and data integrity
• Support change management through documentation, training, and frontline troubleshooting
• Partner with Enablement and Comms to ensure successful adoption of new capabilities

Requirements:

• 2–4+ years in GTM Operations, Revenue Operations, or Sales Systems, with project or product management experience
• Hands-on with Salesforce (Sales and Service Cloud), Outreach, Gong, and other GTM tools
• Strong execution, organizational skills, and attention to detail
• Process-oriented with a systems-thinking mindset
• Comfortable working cross-functionally, navigating ambiguity, and adapting in fast-paced environments
• Familiar with project tracking and automation tools (e.g., Asana, Notion, Jira, integration platforms)
• Collaborative, emotionally intelligent, and interested in growing into a product owner role
• Salesforce Admin Certification

Muck Rack offers:

• Remote work
• Home office setup
• Phone & internet reimbursement
• Coworking membership
• Transparent compensation
• Health & wellness benefits
• PTO and family benefits
• Personal & professional development opportunities
• Culture of inclusion