Partner Practice Manager

Candid is seeking a Partner Practice Manager to strengthen customer relationships, drive sales, and ensure the success of their dental products and services. The Partner Practice Manager will build and maintain strong relationships with dental professionals and clinics referred by Candid's strategic partner. This role requires a proactive, customer-focused individual dedicated to promoting dental health through Candid's offerings.

This is a performance-driven role with clear targets and expectations. Success will be measured by the ability to consistently meet or exceed sales quotas and contribute to overall revenue growth. This role is responsible for account acquisition through targeting sales qualified leads from partner events, as well as account growth and management through account training, development, and education.

This is primarily a remote role with some travel and in-person work required.

What this role involves:

• Effectively educate qualified leads on the ProMonitoring value prop and guide them through the contract signature and onboarding process
• Identify and pursue opportunities to increase sales revenue within existing accounts
• Regularly communicate with practices to understand their needs, address concerns, and identify opportunities for growth
• Develop and maintain strong relationships with dental professionals, practices, and key decision-makers
• Offer responsive and high-quality support to resolve customer issues and inquiries promptly through collaboration with internal teams
• Effectively convey product information to customers and prospects
• Stay up-to-date with industry trends and product knowledge to deliver effective training and education both virtually and in person
• Collaborate with the marketing department to develop and execute marketing strategies and programs focused on both practice-level marketing and account acquisition
• Analyze sales data, market trends, and customer feedback to make informed decisions and recommendations
• Prepare regular reports on account performance and provide insights for improvement
• Conduct in-person visits to clients and attend industry events, conferences, and trade shows

Requirements:

• 2+ years of proven experience in sales (preferably within the dental industry)
• Bachelor's degree in business, marketing, or a related field or equivalent industry experience
• Strong interpersonal and communication skills, both written and verbal
• Excellent presentation and training skills
• Proficiency in using CRM software for account management and tracking (Salesforce experience preferred)
• Ability to work independently and as part of a team
• Willingness to travel as required (20%)
• A deep passion for the dental industry and a commitment to customer satisfaction

Candid offers:

• Competitive compensation
• Stock option plan
• Unlimited PTO
• Work from home stipend
• Comprehensive health coverage (medical, dental, vision) and generous parental leave
• Significant discount on Candid’s customized treatment plans and aligners