Medical & Wellness Doer

Job Description

Duckbill is seeking a Medical & Wellness Doer to provide personalized assistance to clients, ensuring important tasks are completed. The role is fully remote and requires U.S.-based candidates only. The Doer will play a critical role in helping clients access and navigate essential medical and beauty/wellness services.

Responsibilities:

• Assist with finding and booking medical care, therapy, and specialist appointments.
• Coordinate with doctors, practitioners, and care centers.
• Support medical insurance claims and help navigate healthcare providers.
• Arrange for vaccinations, prescriptions, OTC medications, and medical tests.
• Provide guidance on medical services and available care options.
• Book appointments with cosmetologists, personal stylists, and beauty practitioners.
• Assist in scheduling fitness and wellness classes, including personal training sessions.
• Arrange sport facility reservations and wellness services.
• Provide DIY workout plans and wellness recommendations.
• Offer guidance on holistic well-being and self-care options.

Requirements:

• Experience in healthcare, wellness, beauty, or fitness-related fields.
• Background in personal assistance, virtual assistance, or customer service is a plus.
• High school diploma or equivalent required.
• Reliable internet connection.
• Must be authorized to work in the U.S.
• Minimum age of 18.
• Strong problem-solving skills and ability to find effective solutions.
• Exceptional attention to detail and ability to manage multiple priorities.
• Strong communication skills, both written and verbal.
• Ability to work with a variety of clients and provide high-quality assistance.
• Familiarity with technology, including AI-powered tools, Google Suite, and Zendesk.

What Duckbill Offers:

• Flexible, remote work opportunities
• Work with cutting-edge AI tools to enhance service delivery
• Opportunity to be part of a company improving access to essential services
• Competitive compensation for highly skilled work