Key Account Manager (FMCG/Beauty)

Job Description

aCommerce is seeking a Key Account Manager to manage and execute e-commerce strategies for clients in the FMCG/Beauty sectors. The Key Account Manager will serve as an extension of clients' businesses, ensuring proper management and execution of e-commerce strategies in social commerce on their behalf. This role involves developing, managing, and executing promotional and marketing campaigns, overseeing fulfillment execution, and ensuring smooth day-to-day operations.

The Key Account Manager will be the primary point of contact for clients, enabling a consistent social media presence and positive brand experience. They will collaborate with internal departments to deliver best-in-class end-to-end service execution and stay informed about industry developments and market trends.

Responsibilities include:

• Managing overall account profitability and customer budget.
• Ensuring optimal product presentation and visibility on online channels.
• Coordinating with internal and external parties to resolve business issues.
• Advising clients on increasing online sales through merchandising and promotion planning.
• Managing inventory and providing analysis and recommendations to stakeholders.

Requirements:

• Minimum two years of experience in e-commerce, internet start-ups, or international brands (FMCG, retailer, or consulting).
• Experience in social commerce, online media, or marketing.
• Proficiency in Excel and PowerPoint.
• Superior communication skills in English.
• Proactive and problem-solving attitude.

aCommerce offers:

• Opportunity to work with leading e-commerce enabler in Southeast Asia.
• Collaborative and innovative work environment.
• Exposure to global brands and diverse projects.