National Channel Director

Job Description

Talkdesk is seeking a National Channel Director to develop and nurture a portfolio of channel partners across the global SaaS and telecom ecosystems. The ideal candidate will possess a strong SaaS and/or telecom background in direct sales and channel partner development.He/she will be responsible for generating pipeline quota for channel partner accounts. This role requires operating in a fast-paced environment, interacting with partner prospects, and collaborating with channel partners to generate new business.Responsibilities:

• Supporting TSB's (Technology Solution Brokers) and the referral channel
• Drive engagement, pipeline and ultimately revenue through Talkdesk’s partnerships
• Engage other prospective platform partners, and explore and define strategy and opportunities
• Structure, negotiate and execute deals with prospective platform partners
• Understand and internalize the Talkdesk vision, solution set, product roadmap, and go-to-market activities and effectively communicate these to partner constituents
• Collaborate with Sales, Marketing, Product and Customer Success teams to identify high value opportunities and create partner enablement content and infrastructure
• Prepare tailored presentation materials and conduct presentations/demos to accelerate partner acquisition and retention

Requirements:

• BA/BS degree; MBA preferred
• Experience in CX, CCaaS or AI
• 4+ years working in SaaS/technology business development and/or sales
• Proven results in partnerships, including negotiating agreements, navigating complex organizations, onboarding partners, and managing/optimizing ongoing relationships
• Engaging personality with excellent communication and presentation skills
• Experience communicating persuasively to internal and partner executives
• Highly organized self-starter who runs toward opportunities
• Creative and critical thinker
• Comfortable operating in a fast-paced, dynamic startup environment
• Willingness to travel as needed (up to 50%)

Talkdesk offers:

• Base salary
• Incentive compensation
• Stock options