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Job Description
Disguise is seeking a Technical Services Specialist to support live events, primarily at the MSG Sphere in Las Vegas. This role involves collaborating with support specialists, software developers, hardware technicians, and third-party vendors to ensure successful project delivery. The ideal candidate will have in-depth understanding of Disguise workflows, including Sock Puppet, DMX, SLC, Notch, and Renderstream.
Role involves:
- Work closely with customer success managers, Dev team and MSG’s technical production team to put together support plans for both the in-house (MSG) and visiting creative / production team.
- Provide workflow guidance to both the in-house MSG team and the visiting creative/production teams to ensure the smooth operation of the Disguise system.
- Organise internal debrief.
Requirements:
- 3+ years experience installing,setting-up, operating complex live event / touring systems and control interfaces; including hardware, software, and relevant third-party products.
- In-depth experience programming Disguise projects in Live Concerts / Touring using sockpuppet, DMX and other advanced workflows.
- Experience using and troubleshooting technical gear related to live event production (including LED, cameras, networking.)
- Experience in ST2110 workflow and networking.
- Experience working on and travelling to client sites
- Up to date knowledge with the latest trends in the live event / touring industry
Disguise offers:
- Unlimited Paid Time Off
- Hybrid working
- Mental health and wellbeing support
- Gig allowance
- Training, coaching & mentoring
