Survey Authoring Technician

Job Description

Enveritas is seeking a Survey Authoring Technician to join their global team. This role involves supporting survey design and authoring for the organization's survey operations. Enveritas is a non-profit organization committed to building solutions for smallholder coffee farmers and helping companies meet their sustainability targets.

The Survey Authoring Technician will play a crucial role in creating, updating, and maintaining surveys tailored to local needs. They will collaborate with global teams to ensure consistency and best practices across different surveys.

Responsibilities:

• Utilize survey authoring tools to create and update surveys.
• Create, update, maintain, and improve survey customization spreadsheets and related customization tools.
• Create, update, maintain, and improve survey authoring instructions and presentations.
• Test surveys to identify and correct errors.
• Participate in projects involving survey creation, design, or updates.
• Lead survey updating initiatives each year.
• Collect and lead discussions on survey update requests based on field teams’ feedback.
• Coordinate and collaborate with teams globally on survey customization decisions.
• Collaborate with teams globally to train or support on survey-related matters.
• Maintain consistency and best practices between different surveys that share the same content.
• Support country operations as required to refine your understanding of how our methodology, tools, and data collection works.

Requirements:

• 1+ years’ relevant work experience in survey design and authoring tools
• Bachelor's degree in a related field (e.g., engineering, computer science, market research, psychology, sociology)
• Availability for regular travel to multiple countries across the world
• Fluency in English is a must
• Experience working in a fast-paced, multicultural team environment
• Excellent communication and analytical skills; flexible problem-solving attitude
• High level of rigor and attention to detail
• A driving desire to alleviate poverty and make the world a better place
• Strong work ethic and professionalism, particularly when doing independent and remote work
• Strong analytical competencies
• Strong computer skills, including proficiency in Microsoft Office and Google Docs applications, familiarity with quantitative data collection software/platforms; knowledge of Python or other programming languages beneficial, but not required
• Preferably based in Africa or South America