Infrastructure Operations Program Manager,Maintenance & RMAs

Job Description

CoreWeave, an AI Hyperscaler, is seeking an Infrastructure Operations Program Manager to lead a pivotal function within their Customer Success organization. This role involves acting as a liaison between clients, internal teams, and external vendors to ensure communication and alignment. The Program Manager will be responsible for managing client relationships and enabling cross-functional synergies to drive improvements for new and existing operational processes and tools.CoreWeave offers career-defining opportunities for individuals who excel in dynamic environments and enjoy solving complex problems.Responsibilities:

• Managing client relationships.
• Enabling cross-functional synergies.
• Driving improvements for operational processes and tools.

Requirements:

• Proven technical project management experience in data centre operations.
• Familiarity with Linux, containerization technologies, and cloud computing concepts.
• Strong hardware troubleshooting knowledge.
• Experience with ticketing systems and data analysis.
• Proficiency in designing and implementing process workflows.
• Excellent communication skills and leadership ability.
• Robust problem-solving skills and adaptability.

What CoreWeave Offers:

• Family-level Medical Insurance
• Family-level Dental Insurance
• Generous Pension Contribution
• Life Assurance at 4x Salary
• Critical Illness Cover
• Employee Assistance Programme
• Tuition Reimbursement
• Work culture focused on innovative disruption