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Job Description
CoreWeave, recognized as a TIME100 most influential company, is seeking an Infrastructure Operations Program Manager to join their Customer Success organization. This role involves acting as a liaison between clients, internal teams, and external vendors, ensuring communication and alignment. The Program Manager will manage client relationships and drive improvements for new and existing operational processes and tools.
Role Involves:
- Managing client relationships.
- Enabling cross-functional synergies.
- Driving improvements for operational processes and tools.
- Communicating with clients and vendors.
- Resolving conflicts.
- Analyzing data and implementing process workflows.
- Creating and maintaining detailed documentation.
- Generating and reviewing client-facing reports.
Requirements:
- Proven technical project management experience in data centre operations.
- Familiarity with Linux, containerization technologies, and cloud computing concepts.
- Strong hardware troubleshooting knowledge.
- Experience with supply chain and engineering teams.
- Experience with ticketing systems.
- Proficiency in designing and implementing process workflows.
- Excellent communication skills.
- Robust problem-solving skills and adaptability.
What CoreWeave Offers:
- Competitive salary.
- Family-level Medical Insurance.
- Family-level Dental Insurance.
- Generous Pension Contribution.
- Life Assurance at 4x Salary.
- Critical Illness Cover.
- Employee Assistance Programme.
- Tuition Reimbursement.
- Work culture focused on innovative disruption.
