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Job Description
Jumia, a leading pan-African e-commerce platform, is seeking a Key Account Manager in Ghana. This role is crucial for driving growth and profitability, focusing on managing relationships with top brands and vendors. The Key Account Manager will have a significant impact on Jumia's commercial activities and is seen as a potential future leader within the company.
What this role involves:
- Operating as a point of contact for clients.
- Developing strong client relationships.
- Liaising with cross-functional teams for campaign planning and execution.
- Driving campaign KPIs through optimization and stakeholder alignment.
- Building relationships with C-Levels of top brands and vendors.
- Developing and implementing sales strategies.
- Analyzing sales data and market trends.
- Monitoring key account metrics.
- Negotiating agreements with key accounts.
- Providing exceptional customer service.
- Staying updated on industry trends.
- Working with merchandising, operations, and logistics teams.
Requirements:
- Graduate of accredited top Universities
- Minimum of 3 years’ experience in a similar role managing online marketing campaigns
- Brand DNA sensitivity is a plus.
- Enjoying data crunching and at ease with large data sets and multiple sources of info
- Enjoying working with multi-stakeholders
- Proficiency in MS Office and Google tools
- Familiar with relationship management tools
- Strong commercial & analytical skills
- Great capacity to handle high stake negotiations
- Strong inter-personal skills
- Great ability to work in a fast paced and competitive environment
- Flawless English communication
What Jumia offers:
- A unique experience in an entrepreneurial, yet structured environment.
- A unique opportunity of having strong impact in building the African e-commerce sector.
- The opportunity to become part of a highly professional and dynamic team.
- An unparalleled personal and professional growth.
