Manager, Accounts Receivable GPO (Global Process Owner)

Job Description

GitLab is seeking a highly motivated and experienced Billing and Accounts Receivable (AR) Global Process Owner (GPO) to join their Billing & AR Operations Team. This role is crucial for system implementation, automation, and enhancement, defining and refining processes within the Billing and AR space. The GPO will provide technical guidance, quote to cash subject matter expertise, and consultation to the broader team, while collaborating with various departments.

• Identify areas of improvement in current Billing and AR processes.
• Apply Zuora Billing technical knowledge to conceptualize enhancement solutions.
• Define user stories, requirements, and acceptance criteria per Agile methodology.
• Perform User Acceptance Testing and monitor go-live for automation of manual activities.
• Collaborate with cross-functional teams on system implementations and enhancements.
• Manage data transfer from Zuora Billing tool to data warehouses, such as Tableau.
• Seek automation within AR collection and cash application processes.
• Perform periodical review of SOX compliance.

• Bachelor's degree or equivalent experience in Accounting, Business, Finance, or a related field.
• 3-5+ years of relevant quote-to-cash experience with a SaaS public company.
• High proficiency with Zuora Billing is essential, and Salesforce is desirable.
• Experience with Agile project management methodologies.
• Proficiency with Excel and Google Sheets.
• Effective communication skills.

• Opportunity to work remotely.
• Be part of a global team.
• Work on complex projects.