Account Manager, Mid-Market

Job Description

Apollo.io, a leading go-to-market solution, is seeking an Account Manager to join their Customer Success organization. The Account Manager will be the primary point of contact for a portfolio of Tier 1/Tier 2 Mid-Market customers, driving continuous activation and use case expansion. This role requires someone who can thrive in a dynamic environment and maintain a customer-centric approach.Responsibilities:

• Close incremental business opportunities within Tier 1/Tier 2 Mid Market accounts.
• Conduct virtual meetings, including enablement and product activation sessions and business reviews, to drive value and growth with customers.
• Maintain a high level of organization and attention to detail, taking ownership of customer situations and seeing them through to resolution.
• Collaborate cross-functionally with internal teams to ensure a seamless customer experience.

Requirements:

• 4-5 years of experience in B2B SaaS sales, preferably in product-led growth environments.
• Proven track record of consistently meeting monthly or quarterly revenue targets.
• Experience in developing a 3x pipeline through a blend of inbound leads and targeted account planning.
• Comfortable identifying additional use cases and expansion opportunities.
• Experience working cross-functionally with customer success, support, marketing, legal, and product teams.

Apollo.io Offers:

• A collaborative environment where teamwork is valued.
• Opportunities for growth and development.
• A culture that encourages bold ideas and courageous action.