Migration Specialist - Temporary (Hybrid - Columbus, GA)

Job Description

Togetherwork is seeking a Migration Specialist to facilitate seamless transitions for Higher Education customers from one platform to another. The Migration Specialist will manage the entire migration process, ensuring accurate data transfers, minimizing disruptions, and addressing customer concerns. This role requires a blend of technical expertise, problem-solving skills, and strong communication abilities.Role involves:

• Serving as the primary point of contact for customers during migration.
• Managing the end-to-end migration process.
• Testing migrated data and systems to identify and resolve errors.
• Providing software support and training to customers.
• Maintaining detailed records of all correspondence.

Requirements:

• High school diploma.
• At least 6 months of experience in customer service, customer support, or client management.
• Strong organizational and problem-solving skills.
• Excellent written and verbal communication skills.
• Proficiency with MS Office365 applications.

Role offers:

• Employee referral bonus.
• Flexible paid vacation/personal time policy.
• 6 weeks paid parental leave.