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Job Description
Beyond Finance is seeking a Negotiations Specialist to help clients escape debt. The Negotiations Specialist will play a key role in the success of clients becoming free of debt. Working on behalf of clients, they will coordinate efforts to help negotiate delinquent accounts for the best possible savings. The ideal candidate will excel in communication and relationship-building with external partners, driving successful outcomes for both our clients and our business.
What this role involves:
- Establish and maintain strong relationships with external partners to effectively negotiate delinquent accounts on behalf of clients.
- Oversee client finances, providing guidance and determining the best strategies for addressing client inquiries and requests.
- Utilize various tools and resources to consolidate common debts from multiple clients, enhancing negotiation leverage with agencies.
- Demonstrate excellent time management and multitasking skills to efficiently manage account queues.
- Consistently exhibit a genuine passion for helping others, with a strong focus on meeting clients' needs.
- Participate in additional duties and special projects as required.
Requirements:
- Bachelor’s degree in a relevant field (e.g., Business Administration, Finance, Banking, Actuarial Science) is preferred.
- Exceptional communication skills, including listening, verbal, and written abilities.
- Ability to thrive in a fast-paced environment.
- Strong commitment to teamwork, collaboration, and fostering an inclusive environment.
- A deep passion for assisting others, with a client-focused approach.
- Proficiency in technology; experience with Salesforce or similar CRM systems is a plus.
What Beyond Finance offers:
- Considerable employer contributions for health, dental, and vision programs
- Generous PTO, paid holidays, and paid parental leave
- 401(k) matching program
- Merit advancement opportunities
- Career development & training
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