Senior Developer Success Engineer - Infrastructure

Job Description

Temporal is seeking a Senior Developer Success Engineer to serve as the frontline technical expert for its developer community. In this role, the individual will assist users in deploying and scaling Temporal within cloud-native environments, troubleshoot complex infrastructure issues, optimize performance, and develop automation solutions. The ideal candidate will be passionate about solving distributed systems challenges and enhancing the developer experience.

The Senior Developer Success Engineer will work directly with developers, engineering teams, and product teams to understand infrastructure challenges and provide solutions that enhance scalability, performance, and reliability. Their insights will influence platform improvements, from enhancing observability tooling to developing self-service infrastructure solutions that simplify troubleshooting.

What This Role Involves:

• Helping users deploy and scale Temporal in cloud-native environments.
• Troubleshooting complex infrastructure issues.
• Optimizing performance.
• Developing automation solutions.

Requirements:

• 6+ years of experience as a developer, preferably fluent in Python, Java, Golang, or TypeScript.
• Experience with deployment and managing medium to large-scale architectures (e.g., Kubernetes or Docker).
• Experience with monitoring tools such as Prometheus and Grafana.
• Minimum of one year experience in an internal or external customer-facing role.
• Strong written and verbal communication skills.

Temporal offers:

• Unlimited PTO, 12 Holidays + 2 Floating Holidays
• 100% Premiums Coverage for Medical, Dental, and Vision
• AD&D, LT & ST Disability, and Life Insurance
• Empower 401K Plan
• Additional Perks for Learning & Development, Lifestyle Spending, In-Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more!