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Job Description
iCapital is seeking a Senior Vice President to lead the Investor Relations team for its Canadian business. This role offers the opportunity to collaborate with various teams to introduce new products, enhance current offerings, and support client operations in Canada. The Senior Vice President will provide expert advice and support to banks, brokers, dealers, family offices, and GPs looking to enter the Canadian market, focusing on optimizing user experience and ensuring client success.
Responsibilities:
- Lead local team to provide dedicated coverage to GPs, Distributors and Family Offices.
- Work closely with Sales and relationship management teams.
- Lead and participate in cross-functional projects.
- Manage the client’s journey from initial onboarding.
- Manage expectations effectively and deliver successful outcomes.
- Collaborate with internal teams to mitigate risks and improve processes.
- Consult with critical Fund Administrators to operationalize client specific nuances and fund events.
- Own and drive our business unit’s strategy locally.
Requirements:
- 15+ years of experience in financial services, preferably in client service or investor relations -type roles in alternative investments.
- Capable of thought leadership on topics such as client success and operational efficacy.
- Considerable experience leading and developing a growing team.
- Experience with high-net-worth clients, financial advisors, and fund managers.
- Familiar with Canadian alternative fund structures and fund operations in Canada.
- Excellent organizational, interpersonal, written, and verbal communication skills.
- Able to meet critical deadlines and work effectively under pressure.
- Able to multi-task and work both independently and as a collaborator.
- Bachelor’s Degree in a related field.
- Fluent in French is a plus.
iCapital offers:
- Competitive total compensation package including salary, bonus, and equity.
- Comprehensive benefits package with 100% premium coverage for employees and dependents.
- Medical, dental, vision, prescription, life insurance, and long-term disability.
- Retirement Plans with company match.
- Unlimited Paid Time Off (PTO).
- Hybrid work model (Monday-Thursday in office, Friday remote).
