IT Systems Administrator

Job Description

Passes is seeking an IT Systems Administrator to manage the IT and technical operations at their Hollywood headquarters. This role involves ensuring the seamless operation of the physical space, especially as the company scales its headcount and hosts events. The IT Systems Administrator will be the primary point of contact for in-office IT support, working closely with the Workplace, Events, and Operations teams.

Responsibilities:

• Providing in-office IT support and troubleshooting.
• Setting up and maintaining employee devices and user accounts.
• Managing network infrastructure, including Wi-Fi and routers.
• Partnering with Workplace and Events teams to support company events with AV and live streams.
• Preparing the office for scaling by implementing appropriate systems and tools.
• Tracking IT inventory, software licenses, and security protocols.
• Maintaining data protection and device security.
• Troubleshooting printers, displays, and conference room tech.
• Coordinating with outside vendors.

Requirements:

• 2+ years of IT experience, preferably in a startup or creative environment.
• Experience supporting office infrastructure and live events.
• Strong troubleshooting skills and Mac environment support.
• Familiarity with Google Workspace, Slack, Notion, and Zoom.
• High attention to detail and a proactive mindset.
• Clear communication and collaboration skills.

Passes offers:

• Competitive salary and equity package.
• Full health, dental, and vision benefits.
• Unlimited PTO and flexible sick time.
• 401(k) with company match.
• Daily in-office meals, snacks, and event perks.
• Creative and supportive team environment.