Algolia is seeking a Senior Solutions Engineer to evangelize and drive technical success with its search and discovery SaaS platform. This role is critical to the go-to-market team, contributing to revenue attainment and customer adoption. The Solutions Engineer will lead the technical pre-sales relationship, demonstrate the product, and offer consultative solutions.
Role involves:
Working with Sales Teams and prospects on their evaluation and adoption of Algolia solutions
Understanding and qualifying customer goals and effectively articulating Algolia’s ability to meet them
Assisting in the Sales process including discovery, demo, Proofs of Concept (POC), RFP responses & business justification
Developing custom search applications leveraging the tools, frameworks, and partners of the Algolia ecosystem
Distilling and advocating customer interests, needs and product feedback to Product and Engineering
Continuously learn and update skills and keep aware of industry trends in the Search and Discovery space, and contribute to thought leadership to make Algolia more accessible to the world
Working with the Solution Architects and Customer Success teams on seamless transition to the post sales process to ensure highly successful onboarding
Requirements:
Fluent in English
Obsessed with Solving Customer Problems
5-7 years experience in a customer-facing technical role (SE, SA, consultant), ideally in the SaaS space
Previous software development experience in one or more of the following areas: Front End and Back-End: Java, Javascript, Ruby, Go, Node, Python, Swift/Objective-C
Great oral and written communication skills
Superior organisational skills working with multiple customers and have the ability to switch context quickly throughout the day with various competing demands and attention to detail.
Experience at our current stage and beyond ($50-200M+ ARR range, high growth, lots of change and building internal infrastructure)
Algolia offers:
A flexible workplace model with remote and hybrid options.
Algolia is an AI Search company providing an intuitive search-as-you-type experience through its API. Serving over 17,000 businesses globally, it powers billions of weekly search requests. Algolia's platform enables companies to create customer experiences that predict user intent with blazing-fast search and web browsing. With a focus on innovation, Algolia creates APIs that simplify software development. The company's solutions are designed to be superior to both in-house builds and monolithic SaaS options and its platform is used by companies like Under Armour, Stripe, and Walgreens.