Customer Marketing Apprentice, Advocacy

Algolia is seeking a Customer Marketing Apprentice to join their global Customer Marketing team for a 2-year apprenticeship program. This hybrid role, based in Paris, involves supporting initiatives that amplify customer success and drive adoption and growth. The apprentice will work closely with Customer Success, Sales, Product Marketing, and Marketing Operations teams.

Responsibilities:

• Help create and publish customer stories and testimonials
• Support customer outreach and follow-ups with the Customer Success team
• Contribute to customer advocacy programs and our growing community of customers
• Assist in managing the Customer Hub and related content
• Help produce and host customer events, webinars, and masterclasses
• Monitor and manage customer review platforms (e.g., G2, TrustRadius), including tracking badges and review campaigns
• Ensure customer logos and references are used properly and compliantly
• Keep advocacy documentation organized and up to date
• Assist with customer marketing campaigns and special initiatives

Requirements:

• Enrolled in a Master's program in Marketing or related field
• Fluent in English and French, both written and verbal
• Strong communicator, confident interacting with customers
• Experience in Marketing, with a focus on campaign strategy, customer advocacy, content marketing, and/or event management
• Customer-centric mindset
• Ability to interpret data and drive campaign improvements
• Organized, proactive, and eager to learn
• Comfortable working on a globally distributed team

Benefits:

• Hands-on experience in customer marketing and advocacy
• Work on impactful projects alongside global marketing experts
• Contribute to high-visibility campaigns