Workato is seeking a Technical Consulting Intern to join their team in Singapore. Workato is a leader in enterprise orchestration, helping businesses streamline operations by connecting data, processes, applications, and experiences. The intern will play a crucial role in empowering clients, serving customers, and building solutions for their businesses.
Responsibilities:
Provide technical advice, troubleshooting, and analysis to both technical and non-technical audiences.
Develop technical solutions using Workato’s platform, API documentations, and customize HTTP Actions, triggers and SDK according to customer’s requirements.
Work closely with customer success team to enable customers and drive adoption of the Workato Platform.
Serve as a point of escalation when customer issues arise, troubleshoot, and ensure quick resolution.
Collaborate with various teams to improve the product's vision and make global businesses successful.
Collaborate with Product/Engineering team to accelerate development for product roadmap technical features.
Work with local and regional delivery partners/vendors, providing enablement and technical support.
Develop reusable assets, documentations, best practices.
Requirements:
Currently pursuing a IT/IS degree or a Business degree with a IT/IS minor.
Able to commit at least 6 months.
Fast mover and comfortable navigating a fast-paced environment.
Strong working knowledge with APIs - RESTful and JSON.
Proficiency in at least 1 programming language and basic SQL skills required.
Knowledge of Java/Python, RDBMS, ETL/ELT will be a plus.
Familiarity with Integration platforms (TIBCO, Dell Boomi, Mulesoft), Middleware and/or Workflow Automation (RPA, BPM etc) is a plus.
Knowledge of SOAP/XML is a plus.
Experience working with cloud business apps like Workday / NetSuite / Salesforce / Servicenow / Marketo is a plus.
Resourceful in execution and results-oriented.
Strong organizational skills and attention to detail to juggle multiple projects simultaneously.
Exceptional verbal and written presentation / communication skills.
Thoughtful team player, a quick learner, and have a “can do” attitude with a growth mindset.
Workato is a leader in enterprise orchestration, transforming technological complexities into business opportunities for a global customer base. Its AI-powered platform connects data, processes, applications, and experiences, streamlining operations and enabling real-time management of complex workflows. Serving over 400,000 customers, Workato empowers businesses of all sizes to navigate complex workflows, foster innovation, and drive efficiency. The company offers solutions that promote business agility in a rapidly evolving landscape.