Senior Technical Architect

Job Description

Workato is seeking a Senior Technical Architect to join its Accelerators team. This is an individual contributor role focused on the success of domain and industry-specific packaged solutions and technical accelerator frameworks. The architect will collaborate with internal and external stakeholders to translate customer challenges into solutions, ensuring effective communication of product features and innovations.He/she will be responsible for product planning and implementation, capturing requirements, defining product vision and architecture, and working with business partners. The role involves launching new products, testing performance, and iterating quickly. The architect will create product demonstrations, documentation, and presentations, and prioritize customer service.Responsibilities:

• Accelerators (Product) planning and implementation throughout the lifecycle
• Understand the users, market, and competition
• Launch new products, test their performance, and iterate constantly and quickly to achieve faster time to value.
• Bring teams together to define and implement product features
• Create and deliver custom product demonstrations to support the sales and other internal teams
• Develop collaterals: product documentation, design specs, solution briefs, presentations, demos, webinars, white papers, blog articles, and best practices
• Prioritize and deliver outstanding customer service experience to Workato customers
• Play a key role right from the product ideation stage to the implementation stage
• Communicate the product strategy and requirements to key stakeholders
• Define key metrics and measure the performance of the product features
• Run the scrum calls as part of the agile process development
• Support customers during US and EMEA business hours (up to 11:00 PM IST) for about 20% of bandwidth

Requirements:

• BTech/BE or higher technical education - A Computer Science degree is a plus
• Total 12+ years of relevant experience in the field of design, development and implementation
• 8+ years of experience working with Integration Platforms such as MuleSoft, Dell Boomi, Oracle SOA, TIBCO, webMethods etc.
• 2+ years of experience with iPaaS companies is a plus
• Hands-on experience implementing integration projects for customers is a must.
• Microservices or API-based Integration Architectures, Event-driven Architectures
• Exception handling and logging frameworks for iPaaS
• CI/CD processes for iPaaS
• Enterprise Data Hub/MDM Architectures (Nice to have)
• Well-versed in gathering insights and identifying trends from data
• Understand the security and governance needs of enterprise customers.
• Translate conceptual ideas and outcomes into detailed architecture, design, and user stories
• Experience with custom connector development using any iPaaS SDK is a plus
• Experience with cloud technologies - iPaaS, SaaS applications, cloud infrastructure such as AWS/Azure/GCP
• Strong working knowledge with APIs - RESTful, SOAP
• Sound knowledge of Data Structure - JSON/XML/EDI
• 2-3 years of coding experience (Java/Python/Ruby etc.)
• Sound knowledge of any RDBMS
• Technical background or a good understanding of technology and industry trends, especially in the app integration space
• Experience working with enterprise business apps like SAP / Workday / NetSuite / Salesforce / ServiceNow is a plus
• Agile development methodology

Workato offers:

• A flexible, trust-oriented culture
• A vibrant and dynamic work environment