Bilingual (Spanish/English) Member Loyalty Partner

Job Description

Oportun is seeking a Bilingual (Spanish/English) Member Loyalty Partner to engage with potential members and communities about its inclusive, affordable financial services. This role involves outreach activities at partner store locations and community events, with a potential transition to customer service duties at an Oportun store. The Member Loyalty Partner will educate customers, process transactions, and support outreach and sales goals.Role involves:

• Engaging with potential members inside and outside partner locations.
• Processing transactions and protecting member information.
• Working independently or as part of a team to exceed daily goals.
• Building relationships with local businesses and participating in community events.
• Using iPads for administrative tasks and member servicing.

Requirements:

• Must be bilingual (English/Spanish).
• Must be outgoing, sales-focused, and enjoy speaking with people.
• Must love to help members through outreach and educational activities.
• Must be available to work weekends and be flexible with a rotating work schedule.
• Must have regular, reliable, and predictable attendance.
• Must be willing and able to work outdoors year-round.
• Basic computer skills and ability to operate office equipment.
• Ability to organize and file paper documents.

Oportun offers:

• Medical, Dental, Vision, FSAs, EAP, Life and Disability insurance.
• Paid Time Off and volunteer time off.
• 401(k) retirement savings.
• Paid Training.
• Growth opportunities.
• Flexible schedules.