Bilingual (Spanish/English) Member Loyalty Representative

Job Description

Oportun is seeking a Bilingual (Spanish/English) Member Loyalty Representative in San Jose, CA. The role involves creating a rewarding member service experience by listening, helping, and connecting with people. The representative will educate members and communities about Oportun’s financial services through outreach activities.

• Welcoming members and providing quality service.
• Processing transactions and protecting member information.
• Informing potential members about Oportun’s services through outreach.
• Building relationships with local businesses.
• Supporting community outreach and marketing events.
• Performing light housekeeping duties.

Requirements:

• Must be bilingual (English/Spanish).
• Must be outgoing and sales-focused.
• Must be available to work weekends and have a flexible schedule.
• Must have regular and reliable attendance.
• Must be willing to work outdoors for outreach activities.
• Ability to lift up to 25 pounds.
• Basic computer skills.

Oportun offers:

• Medical, Dental, Vision, FSAs, EAP, Life and Disability insurance.
• Paid Time Off.
• Volunteer Time Off (16 hours).
• Employee Assistance Fund.
• 401(k) retirement savings.
• Paid Training.
• Competitive pay, plus sales incentives.
• Growth opportunities.
• Flexible schedules.