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Area Manager, Fulfillment Operations

Area Manager for fulfillment operations in Fort Worth, TX.
ShipBob, Inc.
On-Site
United States
USD 60,000 - 70,000
Job Description
ShipBob is seeking an Area Manager to lead and develop a team of leads and associates in their fulfillment center in Fort Worth, Texas. This role is pivotal in driving process improvement, ensuring a safe work environment, and tracking operational performance. The Area Manager will collaborate across departments and shifts, contributing to operational and cultural excellence.

Role Involves:
  • Managing and developing a team of 30+ warehouse associates.
  • Reviewing weekly work forecasts and identifying productivity requirements.
  • Partnering with other Area Managers to balance labor.
  • Owning operational metric reporting.
  • Identifying areas for improvement and implementing solutions.
  • Ensuring teams are properly trained and motivated.
  • Developing Lead talent.
  • Fostering employee engagement onsite.
  • Reviewing and approving associate timecards.
  • Serving as the contact for escalated issues.
  • Supporting all safety programs and OSHA compliance.
  • Complying with all food safety and compliance policies/regulations.

Requirements:
  • 3+ years of people management and operational leadership experience within a high-volume 3PL fulfillment environment.
  • Preferred experience in ecommerce, retail, and manufacturing industries.
  • Degree in Business, Operations, Supply Chain, General Management or a related field, preferred.
  • Proficiency with Microsoft Suite: Outlook, Teams, and Excel.
  • Strong analytical skills and experience tracking and achieving KPIs.
  • Basic understanding of Lean and Six Sigma.
  • Ability to manage performance, deliver feedback, train and develop talent for professional growth.
  • Ability to make decisions of quality under pressure.
  • Comfortability to navigate and manage ambiguity.
  • Ability to align and plan with business stakeholders.
  • Must be willing to work rotating shifts and non-traditional hours as needed to support business operations.

ShipBob offers:
  • Medical, Dental, Vision & Basic Life Insurance
  • Paid Maternity/Parental Leave Program
  • Flexible Time Off Program
  • Paid Sick Leave
  • Floating Holidays (2 days/year)
  • Wellness Days (1 day/quarter)
  • 401K Match
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ShipBob, Inc.

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