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Job Description
Lightspeed is seeking a Senior UX Writer (Content Designer) to join their team in Tbilisi, Georgia. This role within the eCommerce business unit will focus on enabling merchants to grow their businesses by improving the user experience through effective content design. The Senior UX Writer will collaborate with product managers, designers, and developers to create UX scenarios and deliver value through text.

Responsibilities:
  • Write and edit texts for the E-Series product interface.
  • Create UX scenarios with product managers, designers, and developers.
  • Find ways to deliver value and solve product problems with text.
  • Develop and maintain a culture of writing high-quality text.
  • Assist junior team members and help with onboarding.
  • Create and update team documentation.
  • Contribute to defining content strategy for product areas.
  • Implement and oversee content design methodologies and best practices.
  • Offer improvements to grow team productivity.

Requirements:
  • 2+ years of professional experience in UX writing.
  • Background in editing, media, journalism, UX research, or technical writing is a plus.
  • Familiarity with design tools like Figma.
  • Full proficiency in English & Russian.
  • Empathy and ability to identify user pain points.
  • Attention to detail and effective writing skills.
  • Ability to organize workflow and meet deadlines.
  • Ability to build communications within a team and with other departments.
  • Ability to understand technical implementations and limitations.

Lightspeed offers:
  • Flexible hours and hybrid work (remote in Georgia).
  • People Experience benefit for remote work.
  • Lightspeed equity scheme.
  • Health & Wellness Credit (1300 GEL per year).
  • Mental Health Support through the Modern Health App.
  • Support to talk with external Russian speaking psychologists.
  • Medical insurance plan with dental care.
  • Professional development opportunities.
  • Apple MacBooks for work.
  • Free access to LinkedIn Learning.
  • 50% coverage of SkyEng English classes.
  • Time off to volunteer.
  • Awesome office space in Saburtalo, Tbilisi.
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Lightspeed Commerce

Lightspeed Commerce is a one-stop commerce platform powering businesses worldwide. Founded in Montreal in 2005, Lightspeed provides cloud-based solutions that unify online and physical operations, multichannel sales, and global payments. Serving retail, hospitality, and golf businesses in over 100 countries, Lightspeed's platform facilitates seamless expansion, financial solutions, and connection to supplier networks. Committed to innovation and exceptional customer experiences, Lightspeed simplifies and scales merchants' operations through its comprehensive commerce solutions. With teams across North America, Europe, and Asia Pacific, Lightspeed trades on the NYSE and TSX.

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