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Job Description
Industrious is seeking a Member Experience Manager for their London location. This is an in-person role, requiring the candidate to be on-site 5 days a week and live within an easy commute of the city. The Member Experience Manager will be the primary point of contact for members, responsible for problem-solving, driving momentum, and creating exceptional experiences. They will manage the location, ensuring smooth operations and effective communication. The ideal candidate will possess strong business acumen, excellent communication skills, and a passion for connecting with the local business community. They will also be adept at consultative sales, identifying and addressing members' needs.
Role Involves:
- Identifying companies' most important needs and delivering impactful solutions.
- Organizing and executing community programming that members enjoy.
- Handling member requests of all sizes with enthusiasm.
- Working collaboratively in a team environment.
- Paying close attention to detail.
- Embracing challenges and unpredictable days.
- Being willing to handle both hands-on tasks and strategic thinking.
Requirements:
- Must live within an easy commute of London.
- Strong business sense and organizational skills.
- Excellent communication and interpersonal skills.
- Passion for connecting with the business community.
- Ability to identify and solve members' needs.
- Resilience and adaptability.
Role Offers:
- Commuter benefits.
- Opportunity to represent Industrious in the local market.
- A collaborative and inclusive work environment.
- Opportunity to have a meaningful impact on people's workplace experience.
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