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UX Researcher UC/CC
Senior UX Researcher to lead research initiatives for Vonage.
Undisclosed salary
Job Description
Vonage is seeking a Senior UX Researcher to lead research initiatives and shape product decisions. The successful candidate will collaborate with product managers, designers, and engineers to conduct research, drive insights, and contribute to the UX strategy. Vonage's design team is dedicated to creating user-centered solutions that empower customers and drive business growth.
What this role involves:
- Leading and conducting end-to-end user research.
- Analyzing research data to generate insights.
- Working closely with product teams to define research goals.
- Creating user personas and journey maps.
- Advocating for the user in the design process.
- Collaborating with cross-functional teams.
- Mentoring junior UX researchers.
- Staying current on UX research trends.
Requirements:
- 5+ years of experience in UX research.
- Expertise in qualitative and quantitative research methods.
- Strong analytical skills.
- Experience working with cross-functional teams.
- Excellent communication and presentation skills.
- Familiarity with UX design processes and agile environments.
What this role offers:
- Opportunity to innovate cloud communications for businesses worldwide.
- Chance to work with a dedicated design team.
- Collaborative environment with product managers, designers, and engineers.
