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Operations Program Manager, Quality Control

Operations Program Manager for Quality Control at Scale.
Scale AI
On-Site
United States
USD 105,000 - 129,000
Job Description

Scale is seeking an Operations Program Manager (OPM) for Quality Control. In this role, the individual will cultivate a team of quality control specialists who inspect and validate Generative AI deliverables. The OPM will be the authority on quality standards, maintaining a high standard through training and calibration. They will use analytical skills to meet coverage goals within SLA and interpret results for stakeholders. The OPM will also drive strategic program improvements by establishing and refining best practices.

The role involves:

  • Building and developing a team of quality control specialists.
  • Interfacing with project owners to understand and enforce customer requirements.
  • Managing daily operations and allocating team capacity.
  • Establishing best processes to scale the quality control program.
  • Acting as a liaison between the audit team and project teams.

Requirements include:

  • Bachelor's degree in Computer Science, Engineering, Operations, or related field.
  • Experience in quality assurance, software development, or a similar role.
  • Strong problem-solving ability and attention to detail.
  • Proven track record of taking ownership and driving results.

Scale offers:

  • Base salary, equity, and benefits.
  • Comprehensive health, dental, and vision coverage.
  • Retirement benefits.
  • Learning and development stipend.
  • Generous PTO.
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Scale AI

Scale AI accelerates the development of AI applications across industries. The company's products power advanced language models, generative models, and computer vision models. Scale AI serves generative AI companies, government agencies, and enterprises, assisting organizations in building and deploying AI. Committed to inclusivity and equal opportunity, Scale AI fosters professional growth, offering opportunities to contribute to cutting-edge AI projects and collaborate with experts in the field.

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