Senior Director, Client Partner

Job Description

• Serving as the primary point of contact for key clients.
• Building and maintaining strong relationships at the executive level.
• Understanding clients' business needs, challenges, and objectives.
• Identifying opportunities to add value through our products and services.
• Developing and executing strategic account plans to drive growth, retention, and expansion within assigned client accounts.
• Collaborating with cross-functional teams including sales, product development, and customer support.
• Driving revenue growth by identifying upsell and cross-sell opportunities, negotiating contracts, and closing new business within large existing client accounts.
• Gathering requirements, defining solutions, and overseeing the successful implementation and onboarding process.

• Bachelor's degree in Business Administration, Finance, Computer Science, or related field.
• MBA or other relevant advanced degree preferred.
• 10+ years of experience in account management, relationship management, client solutions, or related functions and 3 of those years as a people manager.
• Strong understanding of financial services, banking, payments, or related sectors, with a deep knowledge of FinTech products and technologies, particularly within the insurance industry, and market trends.
• Excellent communication, negotiation, and presentation skills.
• Strategic thinker with a results-oriented mindset.
• Strong analytical and problem-solving skills.
• Proven ability to work collaboratively across cross-functional teams and influence stakeholders at all levels of the organization.

• Career progression
• Competitive compensation
• Health/dental insurance
• Parental leave
• Profit sharing
• 401(k)
• Incentive/bonus opportunity
• Tuition reimbursement