Floor Department Manager - Trafford

Job Description

Gymshark is seeking a Department Manager for their Trafford location. This role is central to the store's operation, requiring leadership and a passion for fitness and fashion. The Department Manager will oversee a team, ensuring excellent customer service, driving sales, and maintaining store standards. They will embody Gymshark's values, acting as a brand ambassador and role model.

What this role involves:

• Representing Gymshark’s culture and values.
• Supporting day-to-day store operations.
• Identifying growth opportunities for the team.
• Providing clear communication and feedback.
• Assisting in hiring and developing a diverse team.
• Delivering coaching and feedback.
• Achieving KPIs through leadership and coaching.
• Being a role model for brand experience and customer service.
• Holding key holder responsibilities.
• Ensuring the safety and well-being of staff and customers.
• Supporting store management with projects.

Requirements:

• Experience in retail management, managing a team in a fast-paced environment.
• Leadership skills to inspire and motivate a team.
• Strong communication skills.
• Expertise in customer service.
• Alignment with brand values.
• Ability to track and analyze KPIs.
• Understanding of sales and marketing strategies.
• Problem-solving skills.
• Time management skills.
• Team development and training skills.
• Conflict resolution skills.
• Attention to detail.
• Organisational skills.
• Health & Safety Knowledge.

What Gymshark offers:

• 33 days holidays pro rata (Inc Bank Holidays) + your birthday
• Employer pension contributions up to 7%
• Contribution to a gym membership
• 50% Gymshark Discount
• Gymshark gift card for each year of service
• Financial, physical, health and wellbeing support
• Paid time off when you’re physically and mentally unwell
• Generous family leave package
• Bonus potential