UX Designer III

Job Description

ExtraHop is seeking a UX Designer III to create intuitive and engaging experiences for its market-leading NDR product. The UX Designer III will collaborate with cross-functional teams to shape workflows and interfaces that support customers in detecting, investigating, and responding to threats. This role involves championing the voice of the customer and ensuring every design delivers value.

Responsibilities:

• Develop a deep understanding of user needs and translate them into actionable insights.
• Collaborate with product managers, engineers, and fellow designers to shape and refine features.
• Design clear and elegant user flows, wireframes, prototypes, and high-fidelity mockups.
• Advocate for user-centered design by presenting ideas and decisions clearly to stakeholders.
• Rapidly test, iterate and incorporate feedback from users and teammates.
• Create compelling interfaces that solve customer problems.
• Partner with developers to ensure smooth handoff of design specs.
• Maintain and contribute to our design system and documentation.
• Identify areas for UX improvement through research and observation.
• Participate in customer interviews and usability testing.

Requirements:

• 4+ years of experience in UX design with a portfolio showcasing design process
• Bachelor’s degree or equivalent experience in design, HCI, or a related field
• Experience designing for an enterprise product
• Strong interaction design skills and attention to detail
• Skilled in UX tools such as Figma
• Proficiency in user research and prototyping
• Strong communication and collaboration skills; comfortable working across disciplines.
• Experience working in Agile environments.
• Ability to think critically, advocate for users, and clearly explain design decisions.
• Ability to work effectively in a fast-paced, dynamic environment, and experience with Agile development methodologies.
• Work cooperatively with others within the organization and other cross-functional stakeholders.
• Work well in fast-paced, high-stress environments.
• Has predictable, reliable attendance.

ExtraHop offers:

• Health, Dental, and Vision Benefits
• Flexible PTO, Sick Time Prorated Based on Date of Hire, and All Federal Holidays (US Only) + 3 Days of Paid Volunteer Time
• Non-Commissioned Positions may be eligible to participate in the Annual Discretionary Bonus Plan
• FSA and Dependent Care Accounts + EAP, where applicable
• Educational Reimbursement
• 401k with Employer Match or Pension where applicable
• Pet Insurance (US Only)
• Parental Leave (US Only)
• Hybrid and Remote Work Model