Product Operations I

Nubank is seeking a Product Operations professional to join their team in Bogota, Colombia. Nubank is a large digital financial services platform serving millions of customers across Brazil, Mexico, and Colombia. The Product Operations team at Nubank plays a crucial role in ensuring the efficient operation of projects and processes. This role involves building banking integrations with third parties, managing supplier dependencies, and influencing technological discussions with regulatory bodies.

Responsibilities include:

• Owning a roadmap from end to end, evaluating priorities and assessing ambiguous tradeoffs.
• Translating business and operational needs into high-level backlog items.
• Tracking and reporting critical business and SLA/SLO metrics.
• Designing state-of-the-art processes and frameworks for scaling banking infrastructures.
• Managing critical supplier dependencies to improve operational health.
• Influencing technological discussions with regulatory bodies.

Requirements:

• 3+ years of experience in similar roles.
• Fluent or native Spanish and English.
• Genuine curiosity about a technical ecosystem.
• Proven track record designing and improving processes involving third parties.
• Overall business acumen.
• Capacity to navigate ambiguous situations and manage stakeholders.
• Outstanding communication skills.
• Experience building partnerships from inception to delivery.

Nubank offers:

• Equity at Nubank
• Health insurance
• Vacations of 17 workdays
• NuLanguage - Language learning program
• Parental leaves
• TotalPass